Last updated: September 2025
Duro Group Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://durogroup.co.uk or engage with our services.
1. Information We Collect
We may collect the following types of information:
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Personal details: such as your name, email address, phone number, and company information when you complete a contact form or communicate with us.
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Technical data: such as your IP address, browser type, operating system, and browsing behaviour collected via cookies and analytics tools.
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Business information: details you provide regarding your organisation, services you request, or documents you share with us.
2. How We Use Your Information
We use your information to:
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Respond to your enquiries and provide our services.
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Improve our website, services, and customer experience.
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Maintain records for business and compliance purposes.
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Send you updates, newsletters, or marketing (only if you have opted in).
3. Legal Basis for Processing
We process your personal information under one or more of the following lawful bases:
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Your consent.
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To perform a contract with you.
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To comply with legal or regulatory obligations.
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Our legitimate interests in running and improving our business.
4. Sharing Your Information
We do not sell or trade your personal data. We may share it with:
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Service providers who support our operations (such as IT, hosting, or email providers).
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Professional advisers (such as accountants or legal consultants).
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Regulators or authorities where required by law.
5. Data Security
We take appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
7. Your Rights
Under UK GDPR, you have the right to:
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Access, correct, or request deletion of your personal data.
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Withdraw consent at any time (where consent is the basis of processing).
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Object to processing or request restriction of processing.
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Request data portability.
To exercise these rights, please contact us at [email protected].
8. Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can manage or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Address: 2nd Floor, 59 Belgrave Gate, Leicester, England, LE1 3HR